About this role
Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers passionate about improving care for moms and babies. We transform outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven platform enables early engagement, individualized risk assessments, and personalized virtual care throughout pregnancy and postpartum.
Your North Star: provide compassionate, culturally-relevant, and evidence-based lactation care. We are hiring a skilled lactation provider eager to improve access to high quality care for perinatal patients and infants, with a focus on reducing disparities. In this remote role, lactation care is provided via text, phone, or video calls.
Work closely with the interdisciplinary clinical team to engage patients and deliver quality care at the right time. Report to the Director of Perinatal Nutrition Programs and collaborate on patient-facing content, care workflows, best practice protocols, and connections with in-person providers. Facilitate lactation education and support groups.
Collaborate cross-functionally with clinical operations, product, tech, and business teams to innovate and build the tech-enabled program. We measure success by reductions in preterm births, NICU admissions, c-sections, and maternal mortality. Committed to diverse perspectives reflecting the population served.
Requirements
- IBCLC certification through the International Board of Lactation Consultant Examiners
- Licensed as an RN, RD, OT or SLP
- If a registered nurse, residence in a compact nursing license state
- 3+ years in a hospital and/or healthcare practice; outpatient experience preferred
- Experience working with clients eligible for Medicaid and/or those accessing SNAP or WIC programs
- Expertise in care of dyad with complex breastfeeding problems
- Fluent in English and Spanish
- Strong organizational skills and ability to prioritize and follow through on multiple projects
Responsibilities
- Provide one-on-one virtual lactation care via text, app messaging, phone and video calls
- Facilitate lactation education and support groups
- Work collaboratively and cross-functionally to build Pomelo with clinical, operations, product, tech, and business teams
- Assist with the development and testing of patient engagement strategies
- Develop creative patient-facing content, guideline-based clinical protocols and efficient workflows
Benefits
- Remote role
- Flexible weekend/holiday call hours
- Interdisciplinary clinical team collaboration
- Focus on diversity, equity, and inclusion in programs
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