About this role
Founded in 2014 by CEO Kate Ryder, Maven is the world’s largest virtual clinic for women and families, on a mission to make healthcare work for all. Maven’s digital programs span fertility, maternity, newborn care, parenting, and menopause. Employers trust the platform to improve outcomes, reduce costs, and provide equity.
Maven seeks a mission-driven, empathetic lactation consultant for virtual care services. Connect with members globally via 20-minute video consults and asynchronous messaging on breastfeeding basics, latch corrections, pumping, and feeding options. Capture summaries in MPractice and collaborate with the Care Delivery team for referrals.
Join a curated provider network of 30+ specialties and 350+ subspecialties dedicated to holistic care. Serve as an ambassador for Maven’s model, delivering culturally humble, evidence-based care. Recognized as FORTUNE #1 Best Workplace in Healthcare and Fast Company #1 Most Innovative in Health.
Provide care with flexibility to meet members when and where convenient. Expand your practice by supplementing it through Maven’s platform. Scale impact across 175+ countries while improving clinical outcomes and reducing costs.
Requirements
- Must be an IBCLC
- Residing in the United States, not in CA, CT, IL, NJ, NY, MA, MD, OR
- Able to provide direct member care for 5 hours per week
- Part-time, independent contractor role (1099 position)
- 2+ years of prior experience in the telehealth space
- Comfortable providing care through a digital health platform
- Own an iOS device (iPhone or iPad) that can be updated past iOS16
- Access to a laptop computer with strong and reliable internet
Responsibilities
- Provide virtual care and support to members via 20-minute video consults and asynchronous messaging around breastfeeding basics
- Assist with establishing a good latch and making positional corrections for best success
- Guide on understanding a normal experience, pumping, avoiding formula, combo feeding, and/or formula feeding
- Offer resources and actionable steps
- Capture encounter summary documentation in MPractice
- Collaborate with Maven’s Care Delivery team for member needs, including in-person referrals and follow-ups
- Serve as an ambassador of Maven’s unique care model, providing culturally humble care
Benefits
- Flexibility to meet with members virtually, when and where it’s convenient
- Expand your practice by supplementing your regular practice
- Join a best-in-class network of providers across 30+ specialties
- Scale impact and healthcare access worldwide in 175+ countries
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