Infertility/Maternity Nurse Care Manager (CCM)

We are looking for an Infertility/Maternity Nurse Care Manager for our Care and Case Management team. You must hold CCM certification and be passionate about holistic, patient-centered care to support members through their healthcare journey. As a telephonic Nurse Care Manager, you will specialize in guiding members through routine and complex infertility and maternity clinical scenarios.

You will enjoy spending time on the phone, listening to members' needs, answering questions, and serving as a member advocate. Create personalized care plans with clinical skills to guide members through infertility and maternity journeys while navigating benefits and resources. Ensure members receive comprehensive care resulting in positive health outcomes for them and their families.

Report to the Manager, Care and Case Management and partner with a diverse clinical team, including providers, care coordinators, and supporting team members. Deliver integrated remote care and case management to meet members' needs with industry-leading interventions. Build supportive relationships through compassionate, longitudinal follow-up.

As a CCM-certified nurse, navigate complex healthcare systems to provide education, advocacy, and care management through family-building/fertility journeys and prenatal/postpartum care. Excel at translating medical information into clear, patient-friendly language. Collaborate across diverse teams to deliver seamless, top-quality care experiences.