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Included Health

Infertility/Maternity Nurse Care Manager

1w

Included Health

US · Full-time · $25,000 – $103,180

About this role

We are seeking a Maternity Nurse Care Manager to join our Care and Case Management team. This role is ideal for a compassionate, patient-centered nurse passionate about supporting individuals through the full spectrum of their maternity journey—from preconception to postpartum—with evidence-based, holistic care. As a telephonic Maternity Nurse Care Manager, you will guide members through routine and high-risk pregnancy experiences.

You’ll spend your day connecting directly with members, listening to their concerns, answering questions, and serving as a trusted advocate. Develop personalized care plans that support members through fertility planning, prenatal care, delivery preparation, and postpartum recovery. Help members navigate their health benefits and connect them to appropriate resources.

Work closely with a multidisciplinary team of providers, care coordinators, and support staff to deliver integrated remote care. Partner with members' local providers to ensure coordinated care. Focus on delivering high-quality, coordinated care that leads to better health outcomes for parents and their growing families.

Schedule is M-F 9a-6p PST in this evolving environment. Build supportive relationships through compassionate, longitudinal follow-up care. Meet volume goals while maintaining quality standards and strictly following HIPAA regulations.

Requirements

  • Bachelor of Science in Nursing (BSN)
  • Active Compact RN license in good standing and Active California Nursing License required
  • Must reside in a compact NLC state with willingness to become licensed in multiple states
  • Current CCM Certification or eligibility to sit exam within 6 months of hire
  • 5 years of experience in nursing
  • 2+ years experience working in care, case and disease management
  • 2+ years experience working in labor and delivery
  • 2+ years experience working in infertility

Responsibilities

  • Deliver coordinated, patient-centered virtual Care Management by telephone or messaging that improves members' health outcomes
  • Create impactful care plans together with members and our diverse care team, and help members achieve their desired goals
  • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system
  • Partner with the members' local providers to ensure coordinated care
  • Provide compassionate, longitudinal follow-up care, building supportive relationships
  • Guide members through routine and high-risk pregnancy experiences from preconception to postpartum
  • Develop personalized care plans for fertility planning, prenatal care, delivery preparation, and postpartum recovery

Benefits

  • Remote telephonic role
  • Schedule: M-F 9a-6p PST
  • Work in a multidisciplinary team environment